Shipping

Our website is operating as normal and we are dispatching orders daily.

Standard shipping is FREE for all orders over $100, however we are seeing some delays as a result of COVID-19.

We recommend opting for our DHL Express option for super fast delivery!

Zone DHL Express Standard Service
Cost Transit Time Cost Transit Time
USA $13 6-7 business days FREE for orders over $100 25-35 business days
Canada $13 6-7 business days FREE for orders over $100
40-60 business days

Estimated delivery times may vary due to individual processing procedures, courier services, customs delays and proximity to capital cities. 

Import taxes, duties and charges 

Orders are dispatched from Australia. Import taxes, duties and charges are at the cost of the customer. Please check your governments import fees and taxing before placing orders.

Tracking

DHL Express

Your order will be sent from Australia via DHL Express. To monitor your order, please copy and paste your tracking code into the DHL Tracking Platform.

Standard Service

Your order will be sent from Australia via Australia Post. To monitor your order, please copy and paste your tracking code into the Australian Post Tracking Platform.

When the package arrives in your destination country, the processing is handed over to your country's local postal service (i.e. USPS, Canada Post, etc.). From this point onwards, you are able to monitor your delivery through your local postal service tracking platform. Please use your original tracking code. 

Popular links:

US Customers - USPS Tracking Platform

Canada Customers - Canada Post Tracking Platform